Conversational AI Commerce & Care


Offer your customers a 24/24 virtual selling assistant powered by AI designed to answer 80% of your customer requests.


🗣  Conversations are at the heart of your digital strategy

1 2 3
Galeries Lafayette
Rue du commerce

Our mission is to build the most effortless, customized, and curated shopping experience possible thanks to :


👉 Levia’s smart selling assistant


👉 Levia’s AI care assistant




Discover ?

Our product

Levia’s smart selling assistant has super powers.

In function of the customer journey Levia’s smart selling assistant adapts the conversation.

Through an intuitive conversational user experience using AI and dynamic quick replies, Levia’s smart selling assistant can drive the user in a fast conversion funnel using our conversational search API.

  • Multi-lingual conversational search API​
  • 24/7 ​
  • Conceived with your best salesmen, AI trained by a human coach and fed with proprietary data based on millions of conversations from thousands of brands

  • Designed to search among millions of products within seconds
  • Recommend the most relevant products to each customer while promoting upselling and cross-selling
  • Argue the sale & get rid of shopping axiety
  • 100 % available for millions of on-going conversations
  • Can be trained on after-sale questions & customer care
  • Smart retargeting function of customer habits & preferences

Curious ?

Our product

Levia’s smart selling assistant
can be deployed on
every touchpoints.

Diffuse your products & propose a smart selling assistant across all channels.

Integrated with iAdvize, Zendesk, Dimelo…

Sell and assist wherever your customers are :

 Questions ?

Our strengths

Our Conversational Search API

Our AI smart selling assistant is designed to help your customers find the exact product they are looking for, just as they would ask for it in a shop.

iPhone évidé pour vidéo


Traditional search with
individual keywords


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A conversational search
that returns a human-like response


How does it works ?

Our technology

Vertical A.I. trained 

Our technology is available to match any kind of product feed. Our data set are designed and conceived for various industry and match random type of customer questions to automatize the comprehension of the question and provide an appropriate answer in less than a few second.

Fashion & Accessories

+ 1000 vertical fashion & accessories entities -- Thousands of pre-trained sentences
Answer in less than 3 sec question like "Do you have a black leather jacket looking like a perfecto in size 36 or 38 depending on your sizing for less than 300 $? "


+ 300 vertical cosmetic entities -- Thousands of pre-trained sentences
Answer in less than 3 sec question like "What do you recommand me for suncream for a 2 years old child to go skiing ? "

Home & Design

+ 1000 vertical home & design entities -- Thousands of pre-trained sentences
Answer in less than 3 sec question like "I'm looking for a light grey sofa maximum 2 m lenght and not too expensive for my holiday house "

Wine & Food

Trained to match with thousands of domains, appellations and meals requests.
Answer in less than 3 sec question like " Do you have in stock a Bourgogne red wine that will go perfectly with lasagna ? ".

So, what next ?

Our technology

Personalized product recommandation.

Our mission is to help customers find relevant products effectively.

Once the product request is understood and has been clearly set, we will feature  5 to 10 results that match the product search based an external API recommandations or based on our own merchandising rules.

Don’t be shy !

Our technology

Scalable AI Care Assistant

designed to answer recurring questions with :

 👉 Automatic QA ranking for FAQ or Knowledge base

👉 Automatic QA designed for product pages

✅ No pre-training required : solution ready to use
✅  95% confidence on TOP 5 FAQ answers
✅  Multulingual by design

Ready to test our FAQ Search technology ?

Don't be shy : Message us !

  • 27 rue du Mogador 75009 Paris
  • © 2019